Terms of Service

By accessing or using the website puremarketing.ca or any services provided by Pure Marketing (“we”, “our”, or “us”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Pure Marketing provides digital marketing services including, but not limited to:

• Website design and development
• Google Ads and Local Service Ads management
• Meta (Facebook & Instagram) advertising
• Social media management
• Search engine optimization (SEO)
• Content creation and video production
• Lead generation systems

The specific scope of services, deliverables, timelines, and fees are outlined in individual client agreements or proposals provided separately.

As a client or user of our services, you agree to:

• Provide accurate and complete information when requested
• Respond to communications in a timely manner
• Provide necessary access to accounts, platforms, and materials
• Not use our services for any unlawful or fraudulent purpose
• Pay all fees on time as outlined in your agreement

Payment terms are outlined in individual client agreements. Generally:

• Invoices are due upon receipt unless otherwise agreed
• Late payments may result in suspension of services
• All fees are in Canadian Dollars (CAD) unless otherwise stated
• Ad spend budgets are separate from service fees and managed directly in client ad accounts
• Refunds are handled on a case-by-case basis at our discretion

Upon full payment, clients own the final deliverables created specifically for them (website content, ad creatives, etc.). Pure Marketing retains ownership of:

• Our proprietary processes, systems, and methodologies
• Templates, frameworks, and tools used in service delivery
• Any pre-existing intellectual property we bring to the engagement

We reserve the right to display completed work in our portfolio unless explicitly agreed otherwise in writing.

We treat all client information, business data, and strategies as confidential. We will not disclose your confidential information to third parties without your consent, except as required by law. We expect the same in return regarding our proprietary processes and strategies.

Digital marketing results vary based on many factors including market competition, ad spend, industry, location, and client follow-through. Pure Marketing does not guarantee specific results such as a set number of leads, a specific revenue figure, or a particular search ranking.

We commit to applying our best expertise, continuously optimizing campaigns, and working toward your stated goals. Any case studies or results mentioned on our website represent past performance and are not a guarantee of future results.

To the maximum extent permitted by law, Pure Marketing shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or revenue
• Losses resulting from third-party platform changes (Google, Meta, etc.)
• Losses resulting from client failure to follow recommendations

Our total liability to any client shall not exceed the total fees paid to us in the three months preceding the claim.

Either party may terminate the service relationship with written notice as specified in the individual client agreement. Upon termination:

• All outstanding fees become immediately due
• We will provide reasonable transition assistance
• Client retains ownership of all paid-for deliverables
• Each party returns or destroys confidential information of the other

These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Hamilton, Ontario, Canada.

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website with an updated “Last updated” date. Continued use of our services after changes constitutes acceptance.

For questions about these Terms of Service:

• Email: info@puremarketing.ca
• Phone: +1 647-951-2786
• Address: Hamilton, Ontario, Canada